Customer Relationship Management
You’re busier than ever, and you’re starting to forget which customer needs what and what you told the last customer you’d do for them. Or, possibly you are looking to get the most from your customer data. Well, the SBDC is here to help! This course will guide you through a few tools to help you manage your customers in a way that is easy and inexpensive. Here are a few things we’ll cover in this class:
– Microsoft Excel
– ACT Software
– Useful tips about following up with clients.